Returning Merchandise

Before an item is returned to a vendor, a Return Request must be submitted to and approved by Purchasing.  Purchasing will then relay the approved Return Request to Receiving in order to arrange pick-up.  This Return Request is needed for any university property that is being returned, replaced, or sent for repair.  The department initiating the return is responsible for all appropriate shipping charges and arranging the return with the vendor.  Some vendors will not accept a return without an authorization (RMA) number.